Before you start your first rental, check these points so you no go get connection problems or choose the wrong plan.
Check your plan
Make sure say the plan wey you choose fit your task.
Check the device details
Before you rent, check:
- country or region
- phone model
- Android version
- connection type: Wi-Fi, LTE or 5G
- operator
- supported features
- device status
Install the RustDesk desktop client
DroidDesk dey need the RustDesk desktop client.
To control the phone from the browser no dey available for now. Install and set up the client before you start your rental.
Check your internet connection
Recommended speed: 30 Mbps or higher.
If you dey use VPN, e fit increase the latency. If the connection dey slow, try change the VPN server or off am.
Prepare your accounts
If you go log into any account, prepare:
- username
- password
- 2FA method
- access to email or phone verification
Some services fit ask for extra verification from new device, IP or region.
Check app installation
App installation dey depend on the plan.
If you need one particular app, contact support before you rent.
Check eSIM availability
eSIM dey only available for devices wey get the Bring Your Own eSIM tag.
For eSIM setup, we recommend devices wey dey connect through Wi-Fi.
Watch the rental timer
When the timer expire, the access to the device dey close.
Log out from your accounts before the rental finish.
Contact support if you need am
If something no dey work, send give support:
- Device ID
- RustDesk ID
- screenshot of the problem
- your rental plan
- short description of the problem
Questions People Dey Ask
Fit I connect from the browser?
No. Use the RustDesk desktop client.
Which internet speed you dey recommend?
30 Mbps or higher.
Fit I install apps?
Only for the plans wey support am. The 1 hour and 3 hours plans no dey include app installation.
Fit I use eSIM?
Only for devices wey get the Bring Your Own eSIM tag and for plans wey support am.
Wetin I suppose prepare before I rent?
Install RustDesk, check the plan, verify the device features and prepare your accounts if you go need dem.