Before you start your first rental, check these points so you no go get connection problems or choose the wrong plan.
Check your plan
Make sure say the plan wey you choose fit your task.
Check the device details
Before you rent, check:
- country or region
- phone model
- Android version
- connection type: Wi-Fi, LTE or 5G
- operator
- supported features
- device status
Choose how you go connect
You fit control the phone straight for your browser from the rental page — you no need install anything.
The RustDesk desktop client na optional. If na im you prefer, install am and set am up before your rental start.
Both ways dey work for every plan. Your plan dey decide which apps you fit use for the phone, no be how you connect.
Check your internet connection
Recommended speed: 30 Mbps or higher.
If you dey use VPN, e fit increase the latency. If the connection dey slow, try change the VPN server or off am.
Prepare your accounts
If you go log into any account, prepare:
- username
- password
- 2FA method
- access to email or phone verification
Some services fit ask for extra verification from new device, IP or region.
Check app installation
App installation dey depend on the plan.
If you need one particular app, contact support before you rent.
Check eSIM availability
eSIM dey only available for devices wey get the Bring Your Own eSIM tag.
For eSIM setup, we recommend devices wey dey connect through Wi-Fi.
Watch the rental timer
When the timer expire, the access to the device dey close.
Log out from your accounts before the rental finish.
Contact support if you need am
If something no dey work, send give support:
- Device ID
- RustDesk ID
- screenshot of the problem
- your rental plan
- short description of the problem
Questions People Dey Ask
Fit I connect from the browser?
Yes. Open the rental and click Connect — the phone go open for your browser. RustDesk desktop client dey work too.
Which internet speed you dey recommend?
30 Mbps or higher.
Fit I install apps?
Only for the plans wey support am. The 1 hour and 3 hours plans no dey include app installation. 1 Day get Google Play. Manual APK installation need 1 Week, or Full Access (+$10) on 3 Hours or 1 Day.
Fit I use eSIM?
Only for devices wey get the Bring Your Own eSIM tag. You need the 1 Week plan, or Full Access (+$10) on 3 Hours or 1 Day.
Wetin I suppose prepare before I rent?
Check the plan and wetin the device fit do, choose how you go connect (browser or RustDesk), and prepare your accounts if you go need am.
