Plans & Features

Installing Apps on a Remote Phone

Learn which plans support app installation and how to request a specific app.

App installation is not available on all DroidDesk plans.

Please check your selected plan before starting a rental.

1 Hour and 3 Hours plans

Not supported

App installation is not available on these plans. They are designed for quick browser-based tasks.

Not included

  • βœ•App installation
  • βœ•Google Play
  • βœ•APK installation
  • βœ•eSIM setup
  • βœ•Full access to Android settings

1 Day plan

Limited

On the 1 Day plan you can install apps from Google Play. Your own APK files, eSIM setup and full Android settings are available on the 1 Week plan.

To download apps, sign in to a Google account on the phone. If you need help, contact support.

Recommended

1 Week plan

Full access

The 1 Week plan usually includes full access. It may include:

  • βœ“Google Play
  • βœ“App installation
  • βœ“Google account login
  • βœ“Android settings access
  • βœ“eSIM setup, if supported by the device

Recommended if your task requires app installation, Google Play, or full access.

Can I install my own APK?

APK installation may be restricted. It depends on the selected plan, device configuration, and security rules.

DroidDesk may block unsafe, suspicious, or unsupported APK files.

If app installation does not work

Check:

  • your rental plan
  • whether you are signed in to a Google account on the phone
  • whether Google Play is available on your plan
  • whether the app is compatible with the device

If you need help, contact support and send:

  • Device ID
  • app name
  • Google Play link
  • your rental plan
  • screenshot of the issue
Important: On Android 16 devices, system restrictions may prevent logging into a Google account via remote control. In such cases, we provide manual assistance to help you log in.

FAQ

Can I install apps on the 1 Hour or 3 Hours plan?

No. App installation is not available on short plans.

Can I install apps on the 1 Day plan?

Yes, from Google Play.

Can I use Google Play?

Yes, on the 1 Day and 1 Week plans.

What if I need a specific app?

Contact support and send the app name or Google Play link.

Which plan is best for app installation?

The 1 Week plan is the best option for app installation, Google Play, and full access.

Need more help?

Browse all articles or contact support.